It’s a more secure and reliable way to sign in to Microsoft Teams. (If you’ve ever heard the term “single sign-on ” or “SSO”, that’s what we’re talking about here.) The benefit of modern authentication is that it makes it possible for you to sign in to Microsoft Teams without re-entering your email and password every time you want to start a new session. Microsoft Teams has implemented a better way of signing in-we call it modern authentication. If you’re an IT admin and want more detailed information about how to resolve a sign-on problem, see Identity models and authentication in Microsoft Teams. Also, your smart card certificate might be corrupt, in which case, contact your IT admin.īelow are a few FAQs about modern authentication, including what it is and what to do if you run into any problems. You’ll need to re-enter your PIN using a smart card. If you continue to receive this status code contact your IT admin. Try to sign in again with the correct email/ password combination. The Windows credentials you signed in with are different than your Microsoft 365 credentials. Your request needs to be approved by a resource owner or authorization server.Ĭontact your IT admin so they can confirm that your organization is complying with Azure Active Directory (AAD) configuration policies. Then work with your IT admin to ensure that other apps or a firewall configuration aren't preventing access. Whether your date and time are accurate will affect your ability to connect to secure sites (https).Įnsure that you are connected to the Internet. Make sure your date and time are set up correctly.
If you don't see your problem in the table, please let us know using the feedback tool at the bottom of the page.
If you don't see your error code here in the table below, contact them with the status code.īelow is a list of known issues you might run into when you sign into Teams.
Important: In many cases, only your IT admin or sysadmin will be able to resolve sign-in issues for you.
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